The assumption of business owners is to provide solutions that meet the needs of their customers, and as a result, raise the...
customer service
New research has cast a spotlight on the role of brands in protecting their customers from cyber attacks. And with...
ThankUCash, a rewards and discount platform, has entered into a partnership with Wema Bank to power the bank’s loyalty reward...
Marketing communication remains foremost for business growth across multiple industries, especially for B2C companies. With the global growth in data...
MTN Nigeria has expressed its gratitude to its customers and different stakeholders for their unflinching support. The company hosted a...
The Nigerian Communications Commission (NCC) has resolved 99.2 percent of service-related complaints received from telecom consumers across the major network...
The consumer industry is in a state of constant disruption. Along with advances in technology, more informed and skeptical consumers...
Consumers are embracing the e-commerce experience in growing numbers and corporate South Africa is taking serious notice, according to Geoff...
MTN Nigeria has launched a new unified customer engagement platform, EnGauge, designed to enable small-to-medium enterprise business owners to seamlessly...
Embracing inclusive design is a pathway to innovation that organisations ignore at their peril says Reynhardt Uys, Chief Experience Officer, Immersion...
