customer service Feature

A Trust-defined Customer Experience Journey Will Dominate 2021

Gaining brand trust has taken on a much deeper meaning since the Covid-19 Pandemic ordeal when consumers experienced firsthand which

customer service Government Telecom

NCC: Procedure For Lodging Consumer Complaints Against Service Providers

Consumers of telecom services who are dissatisfied with services rendered to them by any of the Service Providers have a

MTN Nigeria
customer service MTN Telecom

MTN Nigeria Launches Visitor SIM For Travellers Coming into the Country

MTN Nigeria has announced the introduction of its new Visitor SIM specially designed for guests travelling into the country. The

customer service Cyber security Fintech Fraud

Power of Social Media! Influencer Finally Gets Her Money From Cowrywise

Funmi Oyatogun, a travel influencer and the founder TVP Adventures has disclosed that she has been refunded her stolen money

customer service Product Launch

Clickatell Launches Chat Desk to Disrupt $1.3 Trillion Call Center Industry

Clickatell has announced the launch of Chat Desk, a digital contact center solution that helps agents resolve customer queries and