This partnership will offer Fawry’s customers a seamless payment experience, enabling Infobip to expand its reach in the Egyptian market.
Through this partnership, Fawry can leverage Infobip’s omnichannel engagement, contact centre, chatbot and identity solutions to streamline the payment process for its customers. Infobip’s platform will enable the payment to build connections across all stages of the customer journey, providing a more efficient and effective payment experience.
“We are excited to partner with Infobip to enable payments through META channels,” said Heba El Awady, CBO of Fawry. “This partnership will help us to continue to deliver innovative payment solutions to our customers, while also expanding our reach in the market.”
Fawry has been at the forefront of driving digital transformation in Egypt’s payments landscape, offering a range of innovative payment solutions to meet the evolving needs of its customers. This partnership with Infobip will enable Fawry to further enhance its capabilities and provide a more comprehensive payment experience to its customers.
“We are thrilled to partner with Fawry to enable payments through our different communication channels,” said Amsal Kapetenovic, Sales Director of Infobip Middle East and Africa. “This partnership is a testament to our commitment to providing innovative solutions that help businesses and partners overcome the complexity of customer communications to grow business and increase loyalty.”