MultiChoice, the owners of Dstv and Gotv, has raised subscription fees for its services in Nigeria. The new price regime is expected to come into effect from April 1st, 2022.
For Dstv, the premium package will cost N21,000, no longer N18,400.
Compact Plus which cost N12,400 before will now go for N14,250, while Compact will cost N9,000 instead of N7,900.
Also, Confam will cost N5,300 and no longer N4,615, while Yanga subscribers will pay N2,950 and not N2,565.
Meanwhile for GOtv, the new rates are as follows: Gotv Max – N4,150; Gotv Joli – N2,800; Gotv Jinja – N1,900; Gotv Smalie – N900.”
On why it increased the subscription ratesfor Dstv and Gotv, MultiChoice stated that “rising costs of inflation and business operations.”
Regardless of the reason MultiChoice gave for raising its fees, there is Nigeria’s consumer protection agency breathing down its neck.
The Federal Competition and Consumer Protection Commission (FCCPC) as its so called recently ordered Multichoice to introduce features that allow subscribers to maintain the same subscription fee for at least a year.
In a statement signed by its director, legal services, Mr Tam Tamunokonbia, FCCPC said MultiChoice Nigeria “should guarantee a price lock option that allows subscribers to maintain the same subscription fee for a minimum period of one year subject to a contractual agreement that clearly specifies the applicable terms.”
The commission also urged MultiChoice to communicate to each subscriber regarding all channels available within their selected bouquet option and completely toll-free customer service lines to be operational 24 hours daily.
It further encouraged MCN to provide it with a report on challenges to operate the new guidelines, as well as submit a compliance report demonstrating full compliance of the order, warning that violation of an order of the commission would attract a fine of N5 million.
