Ukheshe technologies, Telkom and Engen have collaborated to create the QR solution which allows motorists to tip attendants and cashiers for efficient service.
This is done by simply scanning a QR code using their Engen 1app or any payment app that supports Masterpass QR payments.
When a petrol attendant’s QR code is scanned, and a tip is made it automatically is deposited into a Telkom Pay digital wallet.
This digital wallet allows the attendant to either withdraw the money from Pick ‘n Pay, a CashExpress ATM or purchase airtime, data and other VAS services.
They can also purchase goods at any merchant that supports QR code payments or any e-commerce store using a virtual card. The app utilises Eclipse, Ukheshe’s ready-to-use enablement platform.
“One reason for the poor tipping rates for pump attendants is that people often simply don’t have cash on hand to do so,” says Clayton Hayward, CEO of Ukheshe Technologies.
“This solves that problem – for both the attendant who relies on a tip to supplement their income and the mortified motorist who is digging around for cash in their car.”
‘’We’re delighted to continue to build our relationship with Telkom and broaden the reach of the Eclipse API in a meaningful way. Engen’s 1app offers a safer customer service experience, as there is no touching of devices, cards, or cash required.
“You will also no longer need to carry cash or cards to make your fuel purchases, and loyalty points will automatically be registered with Engen’s respective loyalty partners, Clicks Clubcard and FNB eBucks,” says Seelan Naidoo, Engen’s General Manager: Retail.
Telkom Financial Services Managing Executive Sibusiso Ngwenya says the company is thrilled to be on board. “I believe it’s a sentiment we all share as South Africans – that great service deserves to be rewarded.
“We’ve seen many a story on social media about someone in the service industry going above and beyond. They deserve to have the favour returned, and now, there is an easier means to do so.”
