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With the New DHL Africa eShop App, Buying From Global Retailers is Now Seamless

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DHL has announced the launch of an e-commerce app tagged DHL Africa eShop to make it possible for global retailers to sell goods to Africa’s consumer markets.

Techcrunch reports that the platform goes live today and brings more than 200 U.S. and UK retailers—from Nieman Marcus to Carters—online in 11 African markets: South Africa, Nigeria, Kenya,  Mauritius, Ghana, Senegal, Rwanda, Malawi, Botswana, Sierra Leone, and Uganda.

DHL  Africa eShop will operate using startup MallforAfrica.com’s white label service, Link Commerce. Payment methods will include local fintech options, such as Nigeria’s Paga and Kenya’s M-Pesa.

DHL Africa eShop takes advantage of the shipping giant’s existing delivery structure on the continent, able to get goods to doorsteps near and far through its DHL Express shipping, tracking, and courier service.DHL DHL

DHL’s partner for the new app, MallforAfrica, has experience collaborating with DHL and a number of big-name retailers, including Macy’s and Best Buy.

Backed by Helios Investment Partners, MFA was founded in 2011 to solve challenges global consumer goods companies face when entering Africa.

MallforAfrica’s payment and the delivery system serve as a digital broker and logistics manager for U.S. retailers that come online with the startup to sell their goods to African consumers.

DHL has been a MallforAfrica logistics partner since 2015 and in 2018, the two teamed up to launch MarketPlaceAfrica.com—an e-commerce site for select African artisans to sell their goods in any of DHL’s 220 delivery countries.

For DHL Africa eShop, MallforAfrica’s Link Commerce service will facilitate local payments, procurement, and delivery, MallforAfrica CEO Chris Folayan told TechCrunch.

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“That’s what our service does. It takes care of that whole ecosystem to enable global e-commerce to exist, no matter what country you’re in,” he said.

In a statement, DHL Express CEO for Sub-Saharan Africa referred to the DHL Africa eShop app as something that “provides convenience, speed, and access to connect African consumers with exciting brands.” The DHL Africa app is also intended to fill a commercial void, according to DHL, as many U.S. and UK retailers do not ship to Africa.

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