Bolt

Bolt formerly known as Taxify has allegedly been hacked in Nigeria according to different accounts on social media.

Some Twitter users reported being charged or billed twice for their rides and this raised concerns that the server of the ridehailing firm must have been compromised.

https://twitter.com/kinginvibes/status/1176925779155984386

Amidst these reports, Bolt has come out to deny that its server has not been hacked and assured customers that their account has not been compromised.

It tweeted: “Bolt (Taxify) has not been hacked. Also, we do not store credit card data. Our payments provider is possibly experiencing issues which we are trying to clarify.

“Should you receive these debit alerts, please confirm against your bank statements to be sure actual sums were deducted. We also encourage everyone to email us at nigeria@bolt.eu with relevant details so we can assist our payment partners to arrive at a speedy resolution.”

Meanwhile, to be on the safer side, you are advised to delete your card from the app.

How to delete your card from Bolt app?

a.) Open your Bolt App and tap on payments

b.) Swipe your card number to the left and click on delete.

c.) Your card will be deleted leaving you with only the cash option.

d.) You can add your card payment later.

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